📣 Private Swim Lesson Process Update

We’re excited to share that we’ve updated our request process to better serve our community! Starting in June, you'll be able submit requests through our new process!

These changes are designed to help us accommodate more swimmers overall, provide increased flexibility for families, and allow for quicker, more efficient communication between instructors and participants. 

Whether you're new to private lessons or returning for another session, we encourage you to review the updated guidelines on our website before submitting a new request. These updates will help us pair swimmers with instructors more effectively and ensure every participant receives the best possible experience.

As always, we appreciate your support and look forward to seeing you at the pool!

Program Details

• Each lesson is 30 minutes long.

• Participants may complete up to 8 lessons per request. Once the 8 lessons are completed, the request will be considered fulfilled. Those interested in continuing may submit a new request to rejoin the interest list.

• All lesson requests are added to our Private Swim Lesson Interest List in the order they are received. Wait times may vary depending on season and staffing levels.

• Please note: Submitting a request does not guarantee lessons. All requests are subject to instructor availability and scheduling capacity.

Scheduling Process

• If an instructor is available to accommodate your requested days and times, they will reach out to the phone number provided on the request card to schedule the first lesson.

• Flexible availability increases the likelihood of being matched with an instructor.

• If we are unable to schedule a lesson within 1 month, your request will be removed from the list, and you will be notified via email. If you would like to remain on the list, you will need to submit a new request with updated availability.

Payment & Check-In

• Once lessons are scheduled, guests must check in and pay at the front desk prior to each lesson.

• A ticket/receipt will be issued for each participant and must be presented to the instructor before the lesson begins.

Cancellations & Attendance

• Cancellations must be received at least 24 hours in advance to avoid being marked as a no-show (exceptions may be made for emergencies).

• Participants arriving 10 or more minutes late will be considered a no-show, and the lesson will not be taught.

• “No shows” for scheduled lessons 2 times will result in cancellation of future scheduled lessons and the request will be discarded.

• Instructors are not obligated to extend lessons beyond the scheduled time—please be punctual.

Additional Notes

• These guidelines may be updated as we continue to improve the program.

• By submitting a request form, you acknowledge and agree to the terms listed above.

We appreciate your cooperation and look forward to providing a great swim lesson experience!

Private Lesson Fees

Private Lessons (1 participant)

• District - $25
• Non-District - $38

Semi-Private Lessons (2 participant max)

• District - $35
• Non-District - $48